Job Description
Lumenci is looking for a Customer Success Manager – AI Platform to lead customer onboarding, product adoption, and ongoing support for iLumos.ai, our next‑generation AI‑powered patent intelligence platform. This Austin‑based role is ideal for professionals with 3–5 years of experience in customer success, enterprise SaaS implementation, or B2B technology who want to work at the forefront of AI and legal tech. As a Customer Success Manager, you will own the onboarding experience, drive retention…