Job Description
GS-9: To be eligible at the GS-9 level, you must meet at least ONE of the following conditions, as defined below: Specialized Experience OR Education. Specialized Experience: One full year of specialized experience equivalent to the GS-7 level in Federal Service. Specialized experience is experience that equipped you with the competencies needed to perform the duties of the job. Qualifying experience must demonstrate possession of each of the following competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Examples of specialized experience include: In a developmental capacity, providing technical and advisory assistance to support information technology needs of an agency or public sector; assisting in the planning and delivery of customer support service at the point of computer user/specialist interface; and installing, configuring, troubleshooting, and maintaining networked systems. Education: One of the following types of education in a related field (e.g., Information Science, Engineering, Computer Science): a Master's or equivalent graduate degree (such as an LL.B.); OR 2 full years of progressively higher graduate education leading to such a degree. This education must have been in one of the following fields OR must have provided a minimum of 24 semester hours in one or more of the following fields and must have required the development or adaptation of applications, systems, or networks: Computer Science, Engineering, Information Science, Information Systems Management, Mathematics, Operations Research, Statistics, or Technology Management. GS-11: To be eligible at the GS-11 level, you must meet at least ONE of the following conditions, as defined below: Specialized Experience OR Education. Specialized Experience: One full year of specialized experience equivalent to the GS-9 level in Federal Service. Specialized experience is experience that equipped you with the competencies needed to perform the duties of the job.
