Job Description
Rakuten Group, Inc. is a global leader in internet services and has a diverse ecosystem spanning across e-commerce, fintech, communications and more serving approximately 1.8 billion members worldwide. Founded in Tokyo in 1997, the Group operates in over 30 countries and regions with more than 30,000 employees. Based in Singapore's Central Business District, Rakuten Asia Pte. Ltd. serves as the regional headquarters for Asia, driving value through areas such as advertising product development, product strategy, and data management to support Rakuten Group's global ecosystem. Learn more at: https://global.rakuten.com/corp/ The Global Ad Technology Department (GATD) manages the whole of the advertising systems that power Rakuten. We are a cross-functional and data-driven organization working together in a diverse team spread across five countries: Japan, Singapore, India, China and UK. GATD Website: https://corp.rakuten.co.jp/careers/feature/adtech/en/ In the platform team, we have positions who have comprehensive knowledge of the platforms and provide total solution for business requirement by combining of multiple platform components. We're looking for a Customer Success Manager who supports internal marketing team and ad product development Team in digital advertising area from technology perspective. You will be responsible for planning solution for essential issue of our clients, sales team and product teams, while also having both a technical and business perspective, and working with the development teams to drive projects forward. You will also drive technical collaboration between teams across multiple countries, organizations and functions. Responsibilities: Analyze and identify essential business issues for customers and sales/product teams, and provide the right solutions. Understand business requirements, goals and KPIs and collaborate with multiple technical teams inside and outside Rakuten to deliver solutions to meet business requirements. Support the
