Job Description
Retail Marketing Operation Manager Location: Tai Seng Working Days : Monday - Friday Salary: $6,500 - $9,500 (negotiable,based on experience) Key Responsibilities 1. Store Operations & Renovation Management Establish and optimize store operation processes, including display standards, sales procedures, service protocols, and inventory management. Conduct regular store visits to inspect execution quality, identify operational issues, and drive corrective actions. Oversee the full process of store openings and closures (site selection, renovation, system setup, trial operations), ensuring timely and high-quality execution. Lead the design and renovation process for retail stores and exhibitions, coordinating with contractors and vendors, and continuously optimizing the concept presentation for best brand impact. 2. Sales and Performance Management Track daily sales data, analyze discrepancies, and propose corrective actions. Coordinate with management to develop sales improvement initiatives, including staff incentives, product mix optimization, and promotional campaigns. Promote key product categories and ensure proper achievement and display rates for high-margin and flagship SKUs. 3. Marketing Campaign Execution Manage and coordinate the setup of promotional materials (e.g., display stands, hanging banners, lightboxes) and in-store decorations. Monitor and evaluate campaign effectiveness, including foot traffic increase, conversion rates, and return on investment (ROI). Collect frontline customer feedback and use insights to refine marketing strategies. 4. Sales Team Management and Training Organize regular training sessions on product knowledge, sales techniques, and customer service standards. Enforce brand image guidelines, including grooming, dress code, and in-store behavior. 5. Inventory and Logistics Coordination Coordinate product deliveries, warehousing, and stock transfers to ensure timely supply to retail locations. Manage in-store inventory, minimize sl
