Job Description
SALES OPERATIONS MANAGEMENT ASSISTANT in Trading Company We have 3 outlets running Minimart Retail and wholesale Grocerries Responsibilities A Sales Operations Management Assistant drives revenue by optimizing sales processes, managing CRM data, and preparing performance report. Core Responsibilities Data & Reporting: Maintain CRM systems (like Salesforce), process sales orders, and generate daily/weekly/monthly reports. Sales Support: Prepare sales materials, assist with pipeline analysis, and maintain sales enablement documentation. Cross-functional Coordination: Act as the liaison between the sales, marketing, and finance departments to ensure smooth operational alignment. Process Optimization: Identify bottlenecks in the sales cycle, enforce data governance, and streamline administrative procedures. Collaborate with cross-functional teams to capture Sales requirements and implement new sales and customer-related processes Optimize existing sales processes, practices, and policies for internal customer satisfaction and employee productivity Ensure high levels of data quality and process consistency in sales and marketing systems Analyze sales data, take action, and measure impact to support decision-making Manage the overall sales tech stack, including Salesforce and other sales tools Hire, develop, and manage a high-performing sales operations team Requirements and skills Proven experience in sales operations, business analysis, or sales support management Strong organizational skills with the ability to manage multiple projects and deadlines Excellent interpersonal skills for cross-functional and international collaboration Experience with sales tech stack management, particularly Salesforce Demonstrated leadership in managing and motivating teams Requirements: Strong analytical and problem-solving skills Excellent communication and interpersonal skills Negotiation and Conflict management Relevant work experience is preferred Able/ willing to work on Weekends/
