Job Description
Commercial and Sales Operations Own and maintain customer pricing books and commercial documentation across assigned accounts Lead promotional setup and execution across customer systems and internal platforms Own the integrity of customer portals, item submissions, forms, and required documentation by identifying discrepancies and resolving issues proactively Monitor customer‑specific requirements, submission timelines, and driving timely resolution of follow‑up items Serve as a primary point of coordination for retailer and broker communication related to operational and commercial execution needs Own setup coordination and documentation for private label and co‑manufacturing opportunities Develop and maintain promotional calendars, trackers, and supporting sales documentation Identify opportunities to improve and scale commercial processes as the organization grows Project Management and Organization Manage timelines and cross‑functional follow‑up for customer initiatives, launches, and commercial projects Drive accountability for open items and ensure timely completion across sales, marketing, supply chain, finance, quality, and operations Establish and maintain highly organized records and documentation to improve visibility and eliminate last‑minute execution challenges Contribute to a more proactive, well‑prepared commercial organization through strong ownership, communication, and follow‑through Analytics and Reporting Collect, organize, and analyze customer, promotional, and syndicated data to support sales efforts Identify trends, insights, and selling opportunities through data analysis Build, maintain, and enhance Excel‑based reports, trackers, and comparative sales analyses that improve visibility into performance and execution Support customer‑facing selling stories and business reviews with clear, actionable insights Presentation and Commercial Support Own the development and organization of sales presentations and customer decks ensuring content is a