Job Description
Job Description Industry/ Organization Type: Supply Chain Position Title: Customer Service Specialist Working Location: Tampines (Transport Provided) Working Hours: 5 Days, Monday – Friday (8am – 5pm) Salary Package: Basic Salary Duration: 6-Months Contract Key Responsibilities Process and fulfill orders promptly and accurately, from receiving to delivery. Respond and follow up to customer inquiries, feedback, and orders. Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently. Manage documents like certificates of analysis/ compliance and inspection statuses. Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers. Create, collect and manage sales data, customer contact information and reports. Keep a well-organized filing system for easy access to work documents. Suggest ways to improve management systems to your supervisor. Other necessary tasks as assigned. APPLY NOW!!! At least 1-year of experience in Customer Service or Sales Support. Excellent communication skills. Competent with MS Office and computer skills. Kindly apply through ANY of the following methods: Submit your application by clicking the APPLY button; Email your resume to Job@anradus.com.sg. Please indicate #66066 on the email subject. Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities. Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
