Job Description
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As a Technical Account Manager (TAM) at CrowdStrike, you will be a trusted advisor and technical partner to our most strategic customers. This role is all about building strong relationships, delivering expert guidance, and ensuring the long-term success and security of our customers' environments. You’ll work closely with Security, Product and IT teams to proactively resolve complex technical challenges, and help customers maximise the value of our platform. In this role, you’ll combine deep technical knowledge with strong communication and customer management skills to provide tailored support. You will serve as a bridge between customers and our internal teams, helping to prioritise issues, share product feedback, and advocate for customer needs. This is a fast-paced, high-impact role where your core focus is driving product adoption, delivering measurable outcomes and empowering customers to unlock the full value of their CrowdStrike investment. Success requires a proactive mindset, a passion for cybersecurity, and the ability to navigate complex technical environments with confidence and care.
