Job Description
COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence. RESPONSIBILITIES This position is for Office of Professional & Continuing Education (PCE). Product and Business Model Development Develop detailed business models and implementation plans for key PCE initiatives, including enterprise partnership programmes and sector-level capability development initiatives. Translate strategic concepts into structured, executable product designs, including value proposition, delivery model, and operating approach. Pilot Design and Implementation Design and execute pilot projects with enterprise and sector partners to test new PCE concepts. Manage end-to-end delivery of pilots, including stakeholder engagement, programme design, and execution. Scaling and Operationalisation Capture insights and learning from pilots and engagements. Develop enabling frameworks, processes, and structures required to scale successful initiatives into sustainable offerings. Market and Industry Insights Conduct market research and needs analysis across industries, enterprises, and learners. Generate insights to inform product design, prioritisation, and continuous improvement. Stakeholder Engagement and Alignment Work closely with SMUA, ExD, Schools, and central units to co-develop and implement initiatives. Engage external stakeholders (enterprises, government agencies, partners) to su