Job Description
Company Overview S2-MART is a retail company focused on delivering quality products and excellent customer experiences. Job Summary Lead and motivate teams to achieve company goals by fostering clear communication, resolving conflicts, and maintaining high service standards in a fast-paced retail environment. Responsibilities Communicate ideas clearly to team members and customers to ensure understanding and collaboration Maintain positive customer relationships by resolving complaints and delivering exceptional service Adapt quickly to changes in a fast-paced environment while maintaining a positive and solution-focused mindset Lead and motivate teams to meet and exceed company objectives through effective guidance and support Demonstrate accountability by fulfilling managerial duties with commitment and responsibility Manage conflicts effectively with employees and customers to maintain a harmonious work environment Make well-informed decisions under pressure considering team welfare and business needs Work efficiently in high-pressure environments while upholding quality and productivity standards Flexibly manage work schedules including shifts, public holidays, and weekends to support business operations
