Job Description
Performed 24/7 real-time monitoring of telecom infrastructure and surveillance systems across multiple regions using Huawei and Ericsson network nodes Monitored network health, alerts, and performance metrics, ensuring high availability of services Handled L1 incident management, including detection, initial troubleshooting, and resolution of network and infrastructure issues Identified and escalated potential DDoS attack patterns and abnormal traffic behavior to L2/security teams Supported monitoring of data centers, telecom exchanges, satellite systems, chillers, and generator (GenSet) infrastructure Performed remote troubleshooting for network and infrastructure-related issues Maintained incident logs, documentation, and SOP adherence for operational consistency
