Revenue & Operations Manager
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Job Description
Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Revenue & Operations Manager Location Remote Time Zone Core Hours: 10:00 AM – 3:00 PM Central Time (CT)
Role Overview
We are hiring a Director of Growth & Operations to lead a pivotal transition from a project-based firm to a scalable, MRR-driven professional services business.
This is a senior, hands-on leadership role where you will own both the revenue growth strategy and the operational infrastructure to deliver it—reporting directly to the Owner. If you have built a recurring-revenue services model before and thrive in lean, high-ownership environments, this role was designed for you.
Key Responsibilities
Own the full revenue engine: pipeline generation, sales execution, client onboarding, delivery quality, and retention Lead a distributed global team across multiple time zones, managing performance through clear KPIs and weekly accountability rhythms Drive MRR growth by coordinating with in-house and outsourced sales resources, and closing new business personally as needed Define and enforce the MRR-first commercial model: packaging, pricing, scope controls, and engagement minimums Run weekly sales and operations cadences; maintain live scorecards; conduct monthly reviews with the Owner Improve client retention to 95%+ by strengthening onboarding processes, communication standards, and escalation protocols Plan and manage team capacity so delivery quality is never sacrificed during growth phases Maintain 13-week rolling cash flow visibility and surface financial risks before they become problems Build the operational infrastructure—SOPs, templates, checklists—that makes performance consistent and scalable Report and improve on core metrics weekly and monthly: MRR health, close rate, delivery timeliness, rework rate, and labor efficiency Required Qualifications Proven builder: you have grown a services business from early stage to $1–$5M in revenue
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