Job Description
This is a remote position. About Us: XOVR CNC Parts & Service is a leading provider of installation, training, and technical support for advanced metal fabrication machinery, including X-Series machine tools and other manufacturers' equipment. We support a wide range of CNC machinery, including laser cutting systems, press brakes, robotic systems, plasma cutting systems, drills, saws, and more. We are committed to delivering exceptional service and support to our customers across the United States. Position Overview: XOVR CNC Parts & Service is seeking to fill multiple positions for an Applications Engineer to provide expert-level application support, process optimization, training, and technical solutions for CNC machine tools. This role requires travel across the United States, and is ideal for a hands-on, customer-facing engineer who thrives in a fast-paced, problem-solving environment and wants to make an impact on our customers' productivity. XOVR CNC Parts & Service services, installs, and trains on laser cutting systems, press brakes, robotic systems, plasma cutting systems, drills, saws, and other metal fabrication equipment . All candidates must live within one hour of a major airport. Experience with CNC equipment is preferred. Experience with laser cutting systems is a strong plus , particularly with fiber laser systems used in metal fabrication. Essential Job Functions: Baselining/debugging new CNC equipment systems Training new customers and operators on equipment operation, procedures, and best practices Troubleshooting existing equipment systems Performing data analysis to assess machinery performance Documenting machine safety, maintenance, and operational reports Reading and interpreting layout, electrical, pneumatic, and hydraulic diagrams/schematics Collaborating with engineers, service managers, and customers Reporting in an accurate, clear and thorough manner Provide pre- and post-sales technical support to customers on CNC machine tools Develop