Job Description
Role Purpose This role supports the smooth running of workshops, courses, and daily operations by managing client coordination, course logistics, invoicing, and basic accounting functions. The role requires reliability, follow-through, and the ability to hold multiple operational threads steadily. Key Responsibilities 1. Client Administration & Coordination Communicate clearly with clients regarding workshops, courses, and programs (registrations, confirmations, reminders, follow-ups). Register participants accurately and maintain updated client and participant records. Prepare attendance lists, registration summaries, and internal tracking reports. Conduct post-workshop follow-ups with participants for feedback, next steps, or continuation into further programs. 2. Course & Workshop Operations Handle pre-course arrangements including venue coordination, room setup, materials preparation, and scheduling. Coordinate logistics such as transportation (to and fro), accommodation, meals, and equipment where required. Support on-site setup and ensure smooth execution before, during, and after workshops or programs. Liaise with internal team members, facilitators, and external vendors to ensure all arrangements are in place. 3. Invoicing & Payment Follow-Up Prepare and issue invoices to participants accurately and on time. Track payments, follow up on outstanding invoices, and maintain clear payment records. Update management regularly on payment status, outstanding receivables and cash flow status. Ensure billing and collections are handled with professionalism and consistency. 4. Accounts & Finance Support Maintain and update the company accounting system (data entry, documentation, basic reconciliation). Organise and file invoices, receipts, and payment records systematically. Assist with monthly reporting and support accounts closing when required. Ensure records are clear, traceable, and ready for audit or management review. 5. Ad-hoc Support · Perform additional task
