Job Description
Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health ABOUT THE JOB The Client Success Manager II is responsible for developing and maintaining a strong and lasting client and broker/consultant partnership with assigned medium to large/jumbo clients. This role will be for one specific and very large client that has a global reach. You will be engaged in the strategic and proactive planning within the client’s overall line of business and is responsible for identifying and executing opportunities to engage the employee and member population to ultimately drive clinical and savings outcomes. This is accomplished via proactive and timely issue resolution, consulting customers on best practices, reviewing service/product offerings, recommending new solutions and providing market insights. Only candidates in the New York Metro area will be considered. (New York, New Jersey & or Connecticut). ESSENTIAL DUTIES & RESPONSIBILITIES Will independently manage one complex book of business, including clients with advanced performance guarantees. Develop a deep understanding and interest of population health and health care utilization data with the ability to articulate results - leveraging data to tell a story (relate and interpret data). Participates in new health center implementations planning and launch alongside the Sales team, Director of Operations & local operations leadership and Implementation Team. Leads competitive renew
