Job Description
Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.AWS is growing rapidly, and we are looking for a Data Center Security Manager (DSM) to join our expanding Infrastructure Operations team, who will help manage and improve site security operations in our data centers.Key job responsibilitiesThe selected individual will be responsible for managing physical security operations, developing post orders, defining security procedures, handling site incidents, working with security equipment, participating in construction projects and to drive day-to-day process improvement activities and managing vendors.Duties include ensuring consistent deployment of all required security policies and procedures and participate in re-occurring site audits and reviews and testing new security technologies. Must have and demonstrate resilient leadership skills, flexibility to work in dynamic environment, exceptional knowledge of security practices and strong written and verbal communication.A day in the lifeA day typically begins with a comprehensive review of any security incidents or operational issues that occurred. They start their duties by conducting thorough security system checks, including testing access control systems, verifying camera operations, and reviewing alarm panel statuses.Throughout the day, they actively participate in operations meetings with the DC Operations team to align on maintenance activities, review vendor access requests, and address any emerging security concerns. They conduct detailed facility walkthroughs, inspecting perimeter security, checking equipment condition, and documenting any vulnerabilities in the security tracking system.A significant portion of their day involves managing security-related tickets, including processing badge access requests, coordinating vendor escorts, and handling security system maintenance requests. They take ownership of vendor management activities, overseeing the security guard force operations, verifying SLA compliance, and conducting random post inspections to ensure quality service delivery.The specialist regularly participates in security team meetings where they review metrics, discuss process improvements, and coordinate upcoming projects. They dedicate time to administrative responsibilities such as updating security procedures, completing required reports, reviewing camera footage, and documenting incidents as needed.Throughout their shift, they remain responsive to any security incidents or alarms, maintaining constant vigilance over the facility's security posture. The role requires them to maintain effective communication with various stakeholders, including vendors, contractors, and internal teams.The position demands strong attention to detail, excellent communication skills, and the ability to make sound decisions in dynamic situations, all while maintaining the highest standards of data center security.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
