Job Description
Customer Service Executive Salary & Growth Base salary: $2,000 per month Additional incentives based on performance Typical total monthly earnings: $2,200 – $3,000 This position is open only to Singaporeans and PRs Perfect for someone looking to grow into a management role while earning based on performance. Work Schedule 5-day work week Retail hours (includes weekends) Fast-paced, structured environment Your Role You will work closely with the Centre Manager to run daily operations, support sales, and ensure smooth customer experience . This is a hands-on role with real growth potential . Sales & Customer Support Follow up on enquiries (WhatsApp, calls, walk-ins) Support trial bookings and student enrolments Assist in promoting lessons, instruments, and programmes Build relationships with parents and students Operations & Administration Assist in scheduling lessons and managing student records Ensure attendance tracking and smooth daily operations Support billing, payments, and basic admin tasks Help maintain cleanliness, organisation, and presentation of the centre Team & Centre Support Assist Centre Manager in executing daily tasks and targets Coordinate with teachers on schedules and updates Who We’re Looking For Friendly, proactive, and willing to learn Strong communication skills (English required, bilingual a plus) Organised and able to handle multiple tasks Positive attitude with strong sense of responsibility Comfortable working weekends and retail hours Interest in music or education is a bonus Benefits Incentive-based earnings (sales & performance) On-the-job training and development Staff discounts on instruments & accessories Supportive team environment Exposure to music education industry About LVL Music Academy LVL Music Academy is Singapore’s leading integrated music hub — combining a music school, instrument shop, and in-house repair workshop under one roof. Why Join Us If you are hardworking, eager to grow, and want to build a career in a fast-grow
