Job Description
Key Responsibilities: IT supplies and equipment procurement Contract management Vendor management Negotiation skills User Support: Providing technical assistance to users, resolving their IT-related problems. Documentation: Creating and maintaining technical documentation, manuals, and policies. User Account Management: Creating and managing user accounts, access rights, and security settings. Software Management: Managing software licenses, updates, and installations. Hardware Management: Maintaining and upgrading hardware components. Working with vendors to resolve technical issues and manage IT resources. Essential Skills: Communication: Excellent communication and interpersonal skills to interact with users and other IT professionals. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain detailed documentation. Time Management: Efficiently managing time and resources to meet deadlines and project goals. Adaptability: Staying up-to-date with new technologies and adapting to changing IT environments. Requirements: Diploma or Bachelor's Degree in related fields (eg. IT, Computer Science)