Job Description
Role Summary This role supports the planning, coordination, and deliveryof programmes and events by managing operations, logistics, systems, andpost-programme reporting. The role works closely with internal teams, externalpartners, and facilitators to ensure programmes are executed smoothly andefficiently from start to finish. Collaboration Works closely with internal programme, finance, and operations teams Coordinates with external partners, vendors, and facilitators Supports trainers and facilitators with logistics, access, and materials Acts as a key coordination point to ensure information flows accurately and on time KeyResponsibilities 1. Programme Coordination & Operations · Coordinate end-to-end programme administration (workshops, webinars,events) · Manage scheduling, logistics, venues, materials, and facilitatorcoordination · Liaise with internal teams, partners, and vendors to support delivery 2. Participant Management & Systems · Manage registrations, attendance, and participant communications · Set up and maintain events across digital platforms · Handle certifications, feedback, and tracking tools (e.g. QR codes,links) 3. Finance,Documentation & Reporting · Prepare delivery orders, invoicing, and billing with Finance · Track programme metrics and utilisation · Consolidate survey data and prepare reports 4. Data & Administrative Support · Manage forms, digital records, and programme documentation · Support content preparation and system migration (e.g. Google Forms toM365) 5. Office Management · Oversee office operations, facilities, and vendor management, includingmaintenance, procurement and inventory · Liaise with landlords, building management, andservice providers to ensure smooth operations. · Support ad-hoc administrative and operational tasks as assigned, in line with organisational needs. Requirements Education & Experience · Diploma or Bachelor’s degree in Business Administration, EventsManagement, Communications, or related field · 1–3 years
