Job Description
About RYZE: The Role: The Role RYZE Superfoods has built one of the fastest-growing wellness communities on Facebook — nearly 500,000 members and climbing. Our How I RYZE group is at the heart of how we connect with customers, gather real feedback, and build brand loyalty every single day. We're looking for a detail-oriented, reliable Virtual Assistant to help us keep that community running smoothly behind the scenes. This is a data-forward, process-driven role for someone who thrives on structure, cares about accuracy, and understands why a well-organized dataset matters just as much as a great response in the comments. What You’ll Do Post & Comment Tracking Track all posts and comments from the group daily, using moderator-flagged posts as your starting point Maintain clean, structured records of all community activity for downstream reporting and trend analysis Moderation QA Complete the daily FB Moderator QA checklist (approx. 1+ hour/day), reviewing shift records for completeness and flagging gaps Help ensure moderation quality stays consistent as the community scales Build toward cross-training as a backup moderator for coverage gaps Data Categorization & Reporting Pull monthly exports of group statistics and engagement data from Facebook Clean, categorize, and upload data into Notion following established taxonomy Support the Social Health Dashboard by ensuring the right data flows into the right places Maintain organized archives of removed posts in formats digestible for leadership Growth & Initiative Tracking Own weekly Growth Tracking — pulling in member data, post volume, and relevant moderator notes Compile post and data collections for specific initiatives (launches, giveaways, new products) with full impact views Flag emerging trends or patterns you notice in community activity Administrative Support Assist with post scheduling, SH approval housekeeping, and ClickUp/Notion organization as needed Support the FB Health Dashboard as it develops What We’r
