Job Description
Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Position Summary The Senior AI Business Analyst serves as a strategic role in Global Programs & Operations leadership, driving business transformation through AI, automation, analytics, and process innovation. This role identifies, evaluates, and implements AI-driven solutions that improve operational efficiency, program effectiveness, productivity, partner experience, decision-making, and stakeholder experiences. AI expertise is a core requirement for this role. Key Responsibilities Identify, prioritize, and develop AI use cases that improve business performance and operational efficiency. Lead AI proof-of-concepts, pilots, and adoption initiatives. Analyze business processes and design future-state workflows leveraging AI, automation, and analytics. Gather and document business requirements, process flows, user stories, and functional specifications. Support global programs and operational initiatives across multiple business functions. Develop operational playbooks, governance models, and standard operating procedures. Design AI Enabled dashboards, scorecards, and executive reporting solutions, chatbot, actionable insights Leverage AI tools to generate playbooks, training materials, and knowledge assets, partner profitability modeling, sales plays and actionable insights. Partner with IT, business stakeholders, and vendors to evaluate and implement technology solutions. Conduct training AI knowledge with team members Required Qualifications Bachelor’s degree in Business Administration, Information Systems, Computer Science, Data Analytics, or related field. 12+ years of experience in Business Analysis, Program Operations, Business Operations, Strategy & Operations, Digital Transformation, or related disciplines. Minimum 3+