Job Description
The Collections Analyst will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts. This involves getting all billing admins and Billing Attorneys to focus on collections, to include follow- up. Location: Remote Shift: Mon-Fri, 10am - 7pm Job duties (* denotes an “essential function”) *Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance. *Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures. *Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested. *Provide budgeting, forecasting and ad hoc reporting specific to client needs, including participating in meetings with firm management. *Work closely with senior management and report on daily activities to resolve issues before they impact collections results. *Create estimates of projected collections and adhere to client deadlines; provide rolling updates regularly throughout the month. *Prepare documents for write-off of accounts receivable adhering to the firm’s approval policy. *Assist in transitioning matters handled by departing attorneys to other attorneys of the Firm; determine which matters are inactive to facilitate matters to be closed where appropriate; work with the departed attorney to collect open invoices. *Research and monitor unapplied payments. *Monitor payment arrangements to ensure compliance with payment terms. Develop strong working relationships with assigned Partners to provide best in class customer service support for all related client collection needs. Identify problems or issues in processes and implement solutions bringing bottom li
