Job Description
Roles and Responsibilities You will craft clear, consistent and effective messaging across multi-platform content and media-facing FAQs that are bespoke to our key stakeholders, including migrant workers, employers, dorm operators and government agencies. You will own the full performance lifecycle: Continuously monitor changes in cross-platform success metrics, assess which channels deliver the highest return, and quickly recommend data-driven adjustments to strategically define and maximise overall outreach impact. This role demands a blend of technical capability and excellent coordination: Technical Execution & Content Design: Proven skills such as HTML coding and proficiency with the Adobe Creative Suite (or similar design software) are essential. You must be able to create webpages from scratch (utilizing CMS/ web tools) and prepare professional presentation decks. Stakeholder Coordination: The ability to work effectively with inter-departments and cross-agencies to recreate and optimise channel effectiveness and outreach materials. Communication & Follow-Through: Excellent communication skills and strong follow-up to ensure clear, consistent messaging flow across all initiatives. Domain Knowledge: Domain knowledge in the migrant workers ecosystem will be an added advantage. Qualifications and Other Requirements Minimum Diploma At least 5 years of relevant working experience in communications and marketing role Proven ability to craft clear, consistent messaging across multiple platforms (web, print, FAQs) for diverse stakeholder groups Working knowledge of HTML, CMS/web tools, and ability to build or update webpages independently Proficiency in Adobe Creative Suite (or equivalent) and creation of professional presentation decks Familiarity with migrant workers and their community in the, but not limited to, Construction, Marine Shipyard and Process industry. This role will be based in NTUC Club’s office at Downtown East. Regular travel to the Recreation Centr
