Job Description
Executive Summary Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner. We are looking to hire a Data Center (DC) Engineer to support Data Center operations for our client in Singapore which is a top global investment bank . Responsibilities Provide hardware support for network, servers, storage, and client owned hardware under direction of client staff. Management of the media eradication and dispose process. Daily morning check and reporting of equipment hardware status (Visual check). Rack & install / removal of physical hardware. Installation or upgrade of hardware for servers, parts replacement under direction of client staff. Manage spare parts handling for all client installed hardware. Controlling dispatch of faulty parts to contractors and coordinating with contractors for RMA. Spare parts inventory management: Manage the inventory of spare parts and its status. Equipment management - Management of equipment location in the racks and managing rack layout under direction of client staff. Asset management - Labeling and recording of assets, publish changes move / remove / decommission, periodic asset checking. Vendor / supplier coordination: Log hardware cases with respective vendor / supplier, manage spare parts & logging the issues and site access management. Reporting management – issue daily report / handover document and monthly documents. Act as client Representative to escort Company’s vendor / supplier requiring access to the Data Center Basic defect testing and analysis of hardware issues including power cycle and simple parts replacement under d
