Job Description
Amazon's mission is to be 'Earth's most customer-centric company,' and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the largest customer service - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
