Job Description
We are looking for a detail-oriented and self-driven individual to join the 3P Business Compliance team. This role will lead compliance program execution, risk identification, automation, and cross-functional coordination.The ideal candidate is a process-obsessed program manager who combines deep sales and account management knowledge with a passion for operational excellence. They thrive in ambiguous environments, can dissect complex business workflows to find inefficiencies or gaps, and build scalable mechanisms that stick. They bring a consultative mindset — understanding how sales teams operate, what drives their behavior, and how to design processes that achieve compliance outcomes without creating friction. They are equal parts builder and influencer, comfortable rolling up their sleeves to map a process end-to-end while also presenting recommendations to senior leaders.Key ResponsibilitiesDrive process excellence by reviewing business teams' workflows, identifying gaps, breakage points, and susceptibility areasDesign and implement scalable compliance mechanisms that align with how sales and AM teams operateOwn end-to-end program management — from discovery and stakeholder alignment through execution and measurementPartner with Sales, Account Management, Legal, and Finance teams to embed compliance-by-design into existing processesBuild SOPs, process maps, and frameworks that are adoption-friendly and reduce operational frictionTrack and report program health through metrics, dashboards, and regular reviews with leadershipGeneral Skills & QualificationsProcess excellence – Ability to map, diagnose, and redesign business processes for efficiency and complianceProgram management – Comfortable managing multiple workstreams, timelines, and dependencies from start to finishSales/AM domain knowledge – Understands how sales organizations work, their incentive structures, and operational rhythmsStakeholder influence – Skilled at driving alignment and adoption across teams without direct authorityAnalytical thinking – Can break down ambiguous problems, identify root causes, and build data-backed recommendationsCommunication – Produces crisp narratives, process documentation, and executive-ready updatesMechanism building – Designs repeatable, scalable systems rather than one-off fixesBias for action – Moves quickly from diagnosis to solution; balances speed with thoroughnessPreferred (Not Required)Experience in program management, process improvement, or operational excellence rolesBackground in or close partnership with sales, account management, or GTM teamsFamiliarity with compliance, risk, or controls environmentsExperience with workflow and ticketing toolsBachelor's degree or equivalent experienceKey job responsibilitiesDrive process excellence by reviewing business teams' workflows, identifying gaps, breakage points, and susceptibility areasDesign and implement scalable compliance mechanisms that align with how sales and AM teams operateOwn end-to-end program management — from discovery and stakeholder alignment through execution and measurementPartner with Sales, Account Management, Legal, and Finance teams to embed compliance-by-design into existing processesBuild SOPs, process maps, and frameworks that are adoption-friendly and reduce operational frictionTrack and report program health through metrics, dashboards, and regular reviews with leadership
