Job Description
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: taking care of their guests. We work across hardware, software, and fintech to give restaurants everything they need to run their business. When you join Toast, you become part of a team that is shaping the future of an industry. The Care & Onboarding team builds and maintains the tools that enable the core workflows of our Customer Care Agents, Onboarding Consultants, and the broader Toast team. Our work directly impacts how Toast supports its restaurant customers at every stage of their journey. We are looking for a Lead Salesforce Developer to join this team and serve as our primary technical expert on the Salesforce platform. In this role, you will design and deliver sophisticated Salesforce solutions that power our Care and Onboarding workflows, set the technical direction for our platform investments, and mentor developers across the team. You will partner closely with product, operations, and business stakeholders to translate complex operational needs into scalable, maintainable Salesforce solutions. A day in the life (Responsibilities) Own the design, development, and delivery of Salesforce solutions that support Customer Care and Onboarding workflows, including custom Apex, Lightning Web Components, and platform configuration Lead technical design and architecture for Salesforce initiatives, establishing and maintaining best practices for development, code quality, and deployment Build and maintain integrations between Salesforce and internal and external systems using REST and SOAP web services Mentor and guide team members on Salesforce development bes
