Job Description
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Position Overview: This is senior technical claim role focused on complex construction general liability losses, including third‑party bodily injury, property damage, and completed operations exposures. The position is responsible for high‑level coverage analysis, claim strategy, and outcome‑oriented claims management support, serving as a key technical resource to clients, producers, carriers, and internal stakeholders on complex GL construction matters. This role emphasizes claims management with accountability for strategic oversight of assigned GL claims, reserve and exposure evaluation, coverage and claims advocacy, and collaboration with the broader Construction & Infrastructure Claims Team to drive timely, cost‑effective, and defensible resolutions Core responsibilities: Provide strategic oversight of the general liability claims portfolio, ensuring alignment with client objectives, risk tolerance, and overall program performance. Serve as a subject matter expert providing strategic oversight of complex construction-related general liability claims, including third-party bodily injury, property damage, and completed operations exposures, and advising on coverage, liability, damages, and resolution strategies. Implement and oversee comprehensive claims management protocols by coordinating with clients, insurers, TPAs, defense counsel, and vendors to drive efficient, aligned, and outcome-focused claim management. Communicate proactively with producers and management regarding significant claim developments, client concerns, or emerging issues requiri
