Job Description
This is a remote position. Director of Product Management Location: India (Hybrid) — Reports to: CEO About Webgility Every year, thousands of small and mid-size ecommerce businesses lose hours to the gap between where they sell — Shopify, Amazon, Walmart, eBay — and where they manage their money — QuickBooks, NetSuite, Xero. Orders, inventory, pricing, payouts: keeping it all in sync across channels is painful, error-prone, and expensive. Webgility started by solving that sync problem, and we’ve become the market leader at it, processing $7B+ in GMV annually for 5,000+ businesses worldwide. But we’re now going beyond sync. Automation was the foundation; intelligence is the future. We’re building AI-enabled capabilities that don’t just move data between systems — they help our customers do more: surface insights they’d miss, automate decisions they’d otherwise make manually, and give small businesses the kind of operational intelligence that used to require a back-office team of ten. We’re at an inflection point. The product is evolving from a best-in-class automation engine to an AI-powered commerce operations platform. That’s why this role exists. The Role As Director of Product Management, you’ll own product strategy and execution across Webgility ’s portfolio — including our cloud platform, desktop application, and Shopify-native experience — each serving distinct customer segments with dedicated engineering teams. This isn’t a single-product role, and it isn’t a “set the vision and delegate” role. We need a hands-on product leader who can operate across multiple product lines simultaneously, make smart resource allocation decisions, and drive execution at both the strategic and team level. Your core mandate is threefold: Elevate the product experience for current customers. Our users depend on Webgility daily. You’ll drive improvements to UX, reliability, and workflow efficiency that directly impact retention and expansion. You’ll spend real time with customers
