Job Description
Location: Remote with Travel Requirements About PSPSync : PSPSync Limited is a dynamic and growing provider of Patient Support Program (PSP) services, specializing in innovative, technology-enabled solutions that simplify access to therapies for patients across Canada. We are committed to delivering seamless, patient-centric support that drives outcomes for patients, healthcare providers, and our pharmaceutical partners. POSITION SUMMARY: The Nurse Case Manager is responsible for coordinating comprehensive care and support services for clients through virtual assessment, planning, and ongoing case management. Working from an office or remote environment, the Nurse Case Manager evaluates patient needs, develops individualized care plans, and collaborates closely with healthcare providers, insurers, community resources, and family members. The role focuses on clinical assessment, care coordination, advocacy, resource management, and patient education, without requiring on-site field visits. The Nurse Case Manager monitors patient progress identifies barriers to care and facilitates timely interventions that support optimal health outcomes. This position also ensures compliance with organizational policies, regulatory standards, and documentation requirements. PRIMARY DUTIES AND RESPONSIBILITIES: Practice Management & Clinical Skills Adheres to relevant regulatory college standards and clinical practice requirements (e.g., College of Nurses, Pharmacists, Respiratory Therapists, etc.) Tailors program components to address the specific needs and communication preferences of the assigned prescribing physician while collaborating with the Field Nurse Case Manager Evaluates patient status and collaborates with the Field Case Manager to complete patient enrollment Partners with the non-clinical case manager to complete special authorization and public payer forms to secure patient coverage, by analyzing patient charts, assessing prior therapies, diagnostic tests, and disease
