Job Description
About CAMP Systems : At CAMP Systems , we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we’re shaping the future of aviation technology. Since our founding in 1968, we’ve grown to a dynamic team of 1,600+ employees across 14 locations globally—all united by a passion for innovation and excellence. Our Mission & Vision: We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences. Our Values & Excellence Mindset: We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative. What You Will Experience In This Role: The Fleet Account Manager (FAM) provides strategic maintenance management support and high-level customer service to CAMP fleet customers. This role ensures aircraft compliance, maintains data accuracy, and maximizes customer utilization of CAMP services. The FAM partners with internal teams, including field service, customer support, and account management, to coordinate service delivery and address customer needs. By building strong relationships with key decision-makers, the FAM aligns CAMP resources with each customer’s operational and maintenance management requirements. Acting as the customer’s internal advocate, the FAM proactively resolves challenges, drives adoption of CAMP products and services, and supports customer retention and subscription revenue growth. You have: Customer-centric mindset with a strong commitment to delivering an exceptional customer experience Working knowledge of the CAMP platform and ability to quickly learn technical products, services, and solutions within the CAMP Ecosystem Experience with
