Job Description
"Job Title- Retail Associate PURPOSE & IMPACT ON ORGANIZATION: · Contribute to meeting or exceeding store sales and profit targets by: · Passionately inspiring consumer loyalty to the brand · Effectively serving and selling to customers · Diligently executing store operations KEY RESPONSIBILITIES: · Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them. · Execute the Brand Customer Service standards to meet or exceed customers’ expectations · Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values · Use Seasonal Brand and product knowledge effectively during sales interactions · Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand · Adhere to all established policies and procedures · Execute and maintain established Visual Merchandising and In-Store Communication standards · Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor · Complete cash register transactions quickly and accurately · Minimize loss in both, the stockroom and the sales floor · Perform all store operations in a safe, effective and efficient manner · Collaborate productively and respectfully with team members · Complete all applicable training programs and effectively apply the learning on the job · Seek coaching and learning opportunities to continually improve your performance AUTHORITIES: · NA KEY RELATIONSHIPS: · Customers · Peers and Supervisor KNOWLEDGE, CAPABILITIES AND EXPERIENCE: · Retail Professional Competencies MINIMUM QUALIFICATIONS: • High school education is a must • Preferably 6 months working in a sports/fashion customer & commercial focused retail environment • Basic numeracy, literacy and verbal communication skill
