Job Description
Purpose: Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives. Key Responsibilities: In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales. Provide positive reinforcement to hourly associates to promote a high level of momentum and to achieve the optimal results and growth of the staff. Conducts one–on–one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures. Perform or assist in the completion of all documentation associated with applicants and new hires. Assist management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales. Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to division goals. Originate displays of merchandise or follow suggestions or schedules provided by the store management team. Assist with staffing and labor cost control standards and effectively maintain same. Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. Completes any regular sales transactions involving cash, credit, checks, etc. Involved indirectly with ticketing of products as well as checking paperwork against items received. Assists in product flow from stockroom to sales floor on
