Job Description
Job Description Industry/ Organization Type: IT Service Position Title: AV Presales Engineer / Manager Working Location: Tampines Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm) Salary Package: Basic salary up to $4,800 + Variable Bonus Duration: Permanent Role Key Responsibilities Lead presales demos, follow up on leads, build networks, and manage partner/supplier relationships. Meet clients to understand needs and concerns. Present on behalf of the company at meetings or conferences. Handle complaints and perform on-site troubleshooting. Prepare quotations and track purchase orders. Work with suppliers, vendors, distributors, resellers, and manufacturers on quotes; negotiate pricing. Gather customer/prospect feedback and share with internal teams. Lead AV initiatives and advise on procurement. Review schematic drawings by colleagues. Provide planning and layout advice. Help procure AV hardware/software; ensure project readiness. Plan and track timelines; manage equipment storage and transport. Perform rack-and-stack, on-site installation, upgrades, troubleshooting, and repair for AV, networking, and in-house projects at customer sites. Do electrical wiring, trunking, programming, and basic setup (ladder use may be required). Manage, test, and commission CCTV, ELV (extra-low voltage), Bluetooth, and other devices. Complete testing, configuration, staging, and upgrades on schedule. Diagnose and resolve hardware and software issues. Attend service calls for equipment faults. Provide on-site support and user training. Create and update user guides and other documentation. Follow up with Finance on costing and billing. APPLY NOW!!! Diploma or Degree in Electrical/Electronic/Computer Engineering, IT, or related field At least 2 years of experience in AV presales or systems integration Strong presentation, communication, and stakeholder management skills Able to plan timelines, coordinate storage/transport of equipment, track progress, and close projects on schedule.