Job Description
About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. Position Summary Reporting to the VP, Innovation, Solution Delivery, the Forward Deployed Engineer (Agentic AI) embeds with enterprise clients to design, build and operationalize agentic AI solutions in production. You will build production outcomes for clients, integrate agentic systems with enterprise platforms and systems of record, and stay accountable through cutover, early production and handover to ongoing support. The role is platform-agnostic by design and adapts to whichever AI platform best fits the client, including hyperscale AI services, ServiceNow and other enterprise AI platforms. Essential Duties and Responsibilities Lead technical discovery, scope agentic AI use cases, and translate business problems into engineering deliverables with measurable success criteria such as cycle-time reduction, support deflection, automation rate, security and governance success rate and adoption rate. Design target architectures that fit the clie
