Job Description
Job Description - Install, test, and implement systems in accordance with specifications and service level requirements, ensuring compliance with industry best practices. - Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders. - Conduct root cause analysis for system issues and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary. - Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of disruption. - Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical issues. - Good to have troubleshooting skills and resolving issues related to PSIM (Physical Security Information System), CCTV surveillance systems, access control, alarm & intrusion systems, and network infrastructure. - Must have backend system configuration and setup skill sets & experience as below:- Perform CIS hardening for Windows and Linux Server - Perform configuration of Linux Server- User account with limited privilege (sudoers) - SSH account (sshd_config) - Password control (chage/passwd) - Server restoration with REAR - Perform basic computer and network maintenance Qualifications - Educational Qualification:- Required: Nitec/Higher Nitec/diploma/degree in Electrical Engineering, Electronics Engineering, or Information Technology (IT) from a recognized institution. - Communication Skills:- Strong communication skills, both written and verbal, to effectively communicate with team members, clients, and stakeholders. - Ability to explain technical concepts clearly and concisely.
