Job Description
Why join AliveCor At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. We're on a mission to be the world’s heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful - and AliveCor delivers: every day, customers tell us that we’ve saved lives. Join us in our mission! The Opportunity AliveCor is seeking an Alliance and Client Success Director to join our Employer and Strategic Alliances team. This is a pivotal individual contributor role focused on launching, enabling, and scaling AliveCor's Health Plan and Alliance channels, while simultaneously implementing solutions and achieving revenue goals with direct employer accounts. The position acts as a strategic architect responsible for operationalizing the implementation and direct client support procedures and best practices to ensure clients realize immediate, measurable ROI and clinical outcomes. By expanding access to clinical-quality care and early risk detection within enterprise ecosystems, this role directly advances AliveCor's mission to be the world’s heart health partner and enable quality care for everyone. Job Duties and Responsibilities: Establish and scale client success operations by building, standardizing, and implementing the foundational processes, best practices, and strategies for the client success function while directly managing day-to-day account requirements and tactical execution<