Job Description
Pharmacy Strategy Manager Location: Singapore Employment Type: Full-Time Salary: SGD 12,000 per month Reporting To: Senior Leadership Team Position Summary The Pharmacy Strategy Manager will serve as the organization's pharmacy subjectmatter expert and lead strategic pharmacy initiatives across the business. Thisrole is responsible for pharmacy-related governance, complaint management,operational improvement, regulatory compliance, and supporting pharmacyintegration within the eAMATA remote patient monitoring platform and relatedcare programs. The successful candidate will work closely with senior leadership, clinicalteams, operations, technology, and external stakeholders to ensure the deliveryof safe, compliant, and patient-centric pharmacy services while supporting theorganization's growth objectives. Key Responsibilities Pharmacy Strategy & Leadership • Develop and execute pharmacy-related strategic initiatives aligned withorganizational goals. • Provide leadership and guidance on pharmacy operations, best practices, andregulatory requirements. • Identify opportunities to improve pharmacy services, operational efficiency,and patient outcomes. • Support business growth initiatives involving pharmacy services andhealthcare innovation. Pharmacy Complaint & Quality Management • Serve as the primary owner of all pharmacy-related complaints, escalations,and investigations. • Conduct root cause analysis and implement corrective and preventive actions(CAPA). • Monitor complaint trends and recommend service and process improvements. • Ensure timely resolution of pharmacy-related issues while maintaining highservice standards. Digital Health & eAMATA Support • Provide pharmacy expertise and support for the eAMATA remote patientmonitoring platform and related care programs. • Collaborate with clinical, operations, and technology teams to ensuremedication management processes support patient care objectives. • Contribute to the development and implementation of innovative c
