Job Description
The Podcast Consultant (TPC) is a premium podcast production agency helping high-performing clients launch and grow world-class shows. We're growing fast, our model is evolving, and we're building the systems and team to match. The Account Manager is the single point of contact for their assigned clients at TPC. You own the relationship. That means managing communication, driving strategy conversations, keeping production on track, and making sure every client feels like they have a trusted partner in their corner. This is a relationship ownership role inside a company that's still building the playbook. This means you'll need to be someone who can execute with precision in one moment and navigate ambiguity in the next. If you thrive when the answer isn't always written down yet, this is the right seat. To apply, please fill out the form below by Friday July 3rd at 11:59pm ET. We will be in touch if we think it's a good fit. Role Type : Full-Time, Contract Location : Remote with fluency in English and ability to work in a U.S. timezone Reports to : Director of Operations Salary: $50,000-60,000 --------------------------------------------------------------------------------------------- What You'll Own Client Relationships You are the primary point of contact for your assigned clients. You onboard new clients, set expectations, run monthly strategy calls, and maintain communication every week an episode goes live. You make clients feel like partners, not just customers getting a service. Production Liaison You sit between clients and the production team, translating concerns in both directions. When clients have production issues, you route them to the production team and maintain communication with the client. When production flags a submission error, you reach the client with specific, actionable guidance. Account Health Monitoring You track and flag at-risk situations before they become churn, whether it's missed episodes, late payments, complaints, or just a gut