Job Description
Staff Software Engineer — Integrations Platform Fixify 's Integrations Platform is both the framework and the ecosystem: the patterns, SDK, and abstractions our team builds, plus the integrations themselves that run on top of it across customer ticketing, identity, knowledge, and endpoint systems. We are heading toward hundreds of integrations authored by our team today, by FDEs and contractors against the SDK tomorrow, and by AI agents soon after. We have reached the point where the shape of the platform underneath all of that matters more than any single integration. Someone needs to own that shape across quarters, not weeks. When you have built enough integrations to see the platform-shaped gaps, do you also have the patience to design the framework other engineers will use to fill them? At Fixify , every integration starts as a small failure somebody is feeling. A password reset that did not go through before a meeting. A Jira ticket that landed in the wrong queue. An access request that has been pending since Tuesday. The integrations we build are invisible when they work and impossible to ignore when they do not. At the scale we are heading toward, with FDEs, contractors, and AI agents all authoring on top of the platform, the only way to keep them invisible is to design the platform underneath with real care. That design work spans quarters. It is the work this role exists for. As a Staff Software Engineer on the Integrations Platform team, you would own the multi-quarter shape of the platform. You would set the integration strategy as a continuous workstream (taxonomy, prioritization, risk tiering, vendor partner relations). You would drive the architectural direction for non-API integration patterns where standard API-and-poll falls short: browser-driven flows, webhook-first designs, and iPaaS bridges like Okta Workflows and Tines. You would design the authoring framework that lets FDEs, contractors, and AI agents extend the platform safely (skill SDK, risk
