Job Description
The Senior UX Strategist, Web Projects position is a senior individual contributor role on 829's Experience, Strategy & Design team. We are looking for a hybrid thinker-doer with strong agency experience who thrives in both upstream brand strategy and downstream UX execution. In this role, you will bridge the gap between high-level business consulting and tactical digital execution, expertly connecting the dots across our clients' brands, businesses, and audiences to create highly engaging and high-performing experiences. By collaborating with clients and 829's in-house team of designers, content strategists, developers, producers and account managers, you formulate a successful foundation for website architecture and ensure that it's upheld through both waterfall and agile processes. This position involves consistent client presentations and stakeholder management. We are looking for someone who brings exceptional ideation skills to the table, is confident in owning presentations and deliverables, is highly collaborative and self-directed, and is an excellent communicator. Responsibilities and Duties Strategic Client Facilitation: Develop relationships with clients. You know everything about your clients' goals, personalities, and priorities. Confidently communicate strategic rationale and research behind proposed directions and recommendations to client teams. Ability to take on 4-5 projects concurrently; comfortable with fluid context shifting across domains and project details. Upstream Business & Brand Strategy: Conduct qualitative and quantitative research around the client's brand, competitors, industry leaders, users, and analytics. This includes leading rigorous competitive research, comprehensive UX audits, and user behavior analysis utilizing Heatmaps and Google Analytics. Robust UX Research: Execute end-to-end UX research (both qualitative and quantitative). You will conduct competitive, industry, and user research through in-depth interviews, workshops,
