Job Description
About Hazel Valley Homes Hazel Valley Homes is redefining what it means to rent with care and trust. Our vision is simple yet powerful: Make renters proud of where they live through individualized care and attention. By empowering our team to make thoughtful, on-the-ground decisions for each unique home, we deliver exceptional service that meets the specific needs of our residents and communities. We are a tight-knit, mission-driven team who value integrity, reliability, and local expertise, ensuring every decision is rooted in a deep understanding of the neighborhoods we serve. We hold ourselves to the highest standards of quality and strive to simplify the rental experience, allowing renters to focus on what matters most to them. Hazel Valley Homes is growing fast, expanding beyond our St. Louis roots to bring our personalized approach to new markets. We’re looking for passionate individuals who want to be part of a dynamic, people-first company that prioritizes superior service and strong community connections. Maintenance Coordinator About the Role Hazel Valley Homes is seeking a Maintenance Coordinator to support maintenance operations across a growing portfolio of single-family rental homes. This role serves as a central point of coordination between residents, vendors, and internal teams to ensure maintenance requests are handled quickly, efficiently, and with a high level of customer service. You'll play a critical role in driving resident satisfaction, managing repair workflows, coordinating vendors, and ensuring service requests are resolved in accordance with company standards. The ideal candidate is highly organized, solutions-oriented, and thrives in a fast-paced environment where priorities can change quickly. What You'll Own Maintenance Operations & Work Order Management Triage incoming maintenance requests and assess severity, urgency, and next steps Manage work orders from initial intake through final resolution Ensure service requests are assigned,
