Job Description
The HOA Property Manager is responsible for the day‑to‑day operations, governance support, vendor oversight, and owner/resident experience across an assigned portfolio of homeowner associations. This role requires strong analytical ability, impeccable attention to detail, and exceptional written and verbal communication skills. The manager serves as the primary liaison among the Board of Directors, unit owners, residents, vendors, and internal teams (Maintenance and Finance), ensuring that association operations comply with governing documents, applicable laws, and company standards while meeting service-level and financial targets. Key Outcomes (What Success Looks Like): Accurate, timely Board packets and meeting facilitation with clear minutes and action logs Portfolio-level adherence to budgets, assessments, and reserve funding plans in partnership with Finance HOA Proactive maintenance planning and on-time completion of preventive and corrective work with Maintenance HOA High owner/resident satisfaction, timely resolution of requests, and transparent communications Clean annual audits, renewed insurance policies, and documented compliance with statutes and governing documents Up-to-date task/project management in Asana and on-time delivery of recurring HOA cycles and filings Key Responsibilities: 1) Board & Governance Management Serve as the primary point of contact for Board members; prepare agendas, Board packets, and management reports for regular and special meetings. Interpret and apply governing documents (CC&Rs, bylaws, rules) and relevant state statutes in daily operations; coordinate with counsel when required. Facilitate annual meetings, elections, and owner notices in accordance with legal and governing document requirements. 2) Owner & Resident Relations Maintain responsive, professional communication with trustees/Board, unit owners, and residents via email, phone, and portal. Issue timely association-wide notices (policy changes, maintenance schedu