Job Description
Make a difference. Be happy. Grow your career. Senior Consultant - LIS The Senior Consultant provides consulting services to clients on Lab Information Systems (Oracle Health/Cerner, SCC Soft, Sunquest, WellSky, Orchard, Apex...) -related projects. You will provide subject matter expertise during client engagements to deliver solutions to achieve defined benefits. Your specific responsibilities may include, but are not limited to: guiding clients through current workflows, upgrades, system changes and enhancements, and ongoing system maintenance; acting as consultant for the client's solution including troubleshooting, consultation, and knowledge transfer; cultivating and sustaining relationships with clients to provide the appropriate escalation of issues, solution knowledge, and engagement support; resolving escalated problems and issues using solution knowledge and expertise; addressing complex client concerns raised during installation, operation, maintenance, or solution application; performing test script execution; and creating and participating in unit and integrated testing. Key Responsibilities The Senior Consultant will perform LIS-related consulting and optimization of information technology services for Nordic clients, including, but not limited to Applying technical expertise to individual client system’s builds in order to identify, troubleshoot, and resolve problems Serving as a subject matter expert in their LIS domain area(s) Mentoring client project teams as necessary in project and system build strategy Tracking and documenting work performed and adhering to status reporting expectations as requested Working closely with project leadership on documentation of issues and facilitation of solutions Analyzing and monitoring workflows, providing documentation and optimization suggestions Leading meetings regarding project status and ongoing work product coordination Additional specific duties related to the project as may be required and dictated by i
