Job Description
This is a remote position. About the Role We are looking for a versatile WordPress Site Builder & Content Writer who can own both our external web presence and our internal knowledge base. This person will work closely with our operations, sales, and leadership teams — attending internal meetings, interviewing subject-matter experts, and turning raw information into polished content for two distinct audiences: our customers and carriers on one side, and our internal team on the other. This is a role for someone who is equally comfortable building and maintaining a WordPress website as they are writing a process guide or drafting a blog post. If you enjoy learning new industries, asking good questions, and organizing information clearly, this role was built for you. Schedule is 8 hours/day, 8am to 5pm, Eastern Time, Mondays to Fridays. Your responsibilities WordPress Website Management Build, maintain, and update the ARS Logistics WordPress website, including pages, blog posts, landing pages, and any customer- or carrier-facing resources. Ensure the site is organized, easy to navigate, up to date, and optimized for search engines (SEO). Coordinate with leadership and the IT Administrator on any design or structural changes needed. External Content Writing Write informative, well-researched blog articles and web content covering topics relevant to freight, shipping, and logistics — written for customers, carriers, and industry readers. Publish content directly to WordPress and manage the content calendar. Ensure all external content reflects the ARS Logistics brand voice: clear, professional, and approachable. Internal Documentation Develop and maintain Standard Operating Procedures (SOPs), process guides, onboarding documents, and training materials for internal teams. Work with department leads and team members to capture how things are done and document them in a clear, reusable format. Organize and maintain a central internal knowledge base so team members can fin
