Job Description
About Get Covered LLC We provide cost-effective coverage with just a few clicks — satisfying residents, property managers, agencies, and distribution partners with a process that is as simple and touchless as possible. As Get Covered continues to scale, we are looking for a hands-on, business-minded Director of People to help strengthen our people operations, support managers, improve employee experience, and build the right amount of structure for a high-growth company. About the role The Director of People will build the People function at Get Covered , supporting a growing team across multiple regions, including onshore and offshore employees. This role is ideal for a practical, thoughtful People leader who understands how to balance structure with speed in a startup environment. What you'll do People Operations & Infrastructure Build, improve, and maintain scalable people processes that support company growth. Develop and manage HR policies, employee handbook updates, procedures, and internal people documentation. Ensure employee records, HR systems, onboarding materials, and compliance documentation are accurate and organized. Help establish consistent practices across U.S.-based and offshore teams. Evaluate and improve HR tools, workflows, and reporting. Manager Support & Employee Relations Serve as a trusted advisor to managers on employee relations, performance, communication, and team dynamics. Provide practical guidance on coaching, conflict resolution, documentation, disciplinary actions, and terminations. Help managers set clear expectations, provide feedback, and address issues early. Support a workplace culture built on accountability, respect, ownership, and collaboration. Handle sensitive employee matters with professionalism, discretion, and sound judgment. Talent Acquisition & Onboarding Partner with leadership and hiring managers to define role requirements, hiring priorities, and interview processes. Improve recruiting workflows, candidate experi
