Job Description
Are you looking for an opportunity to truly make a difference? Do you want to join a collaborative, mission-driven team that protects the planet, strengthens communities, and supports businesses when they need it most? Are you seeking a place where your work contributes directly to an organization known for excellence in environmental services, crisis management, and emergency response? If your answer is “yes,” then you belong at Ambipar. Answering Service Responder – Level I (REMOTE) Position Summary Our office needs a reliable and talented Answering Service Responder. Your work as an operator will make a real difference as you provide assistance to various clients during emergency situations. The ideal candidate will have demonstrated experience supporting activities related to emergency response and/or incident management. This position requires professional demeanor and strong verbal and written communication skills. We are looking for a self-motivated, responsible, and confident individual with a commitment to integrity and the ability to prioritize multiple projects, meet deadlines, and work collaboratively with minimal supervision. Position Details • Reports to: After-Hours Service Manager • Location: Remote - Ogden, Utah (Candidate must be local and willing to work in office for 2-3 weeks of training) • Position Type: Full-Time • FLSA Classification: Non-Exempt • Pay: Hourly • Compensation: Commensurate with Experience • Shift: Evening shift with one required weekend Essential Functions • Answer incoming calls and emails in a timely, professional, and courteous manner • Capable of answering calls regarding emergency fuel deliveries, appliance repairs, or safety issues, such as gas leaks • Represent clients serving as their emergency call center • Dispatch emergency calls to clients on call personnel • Must be capable of gathering and transcribing information with speed and accuracy • Receive incident and/or Emergency calls from 911 dispatch • Ability to rema
