Job Description
Who We Are: Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues. Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish. Location: Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility. Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. Position Summary: The Director, Chapter Advancement (CRL) will advise chapters and strengthen relationships between chapters and Make-A-Wish America . This role focuses on identifying and implementing strategies to enhance chapter performance, drive operational efficiency, financial growth, and overall success. The Director collaborates with chapter CEOs, Boards, and the National Office to ensure execution of enterprise strategy, align chapter priorities, and deliver resources to help chapters meet annual goals. Key responsibilities include supporting cross-initiative collaboration, sharing best practices, and driving mission effectiveness. Candidates should be bold, strategic, and hands-on collaborators, skilled at building strong relationships with stakeholders at all levels—internally and externally. Experience in chapters and chapter board management and proactive communication is essential. Knowledge and Abilities: Demonstrates the ability to identify and address conflict and create solutions that lead to resolution. Possesses sound knowledge of operational nonprofit best practices, with ability to translate into strategic plans. Demonstrates exceptional leadership skills and the ability to engage effectively w