Job Description
Job Description: Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts ’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions. If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today! Summary of the Enterprise Account Manager As an Enterprise Account Manager, you will be responsible for building and maintaining strong relations with customers, ensuring that needs are met, and driving satisfaction. You will be the primary point of contact between the Customer and Qualifacts , facilitating communication and collaboration across departments, and developing expanded business opportunities by analyzing account potential, initiating, developing, and closing sales Responsibilities for the Enterprise Account Manager Act as the Single Point of Contact (SPOC) for key business contacts (ex: economic buyers, Executives) within existing accounts Understand and communicate key performance metrics and partnership outcomes Identify customer requirements, uncover roadblocks and coordinate with key internal resources to solve problems, deliver on acti
