Job Description
Job Overview: The Administration Executive is responsible for the day-to-day management and administration of the association’s operations. This role ensures efficient functioning across all departments, provides support to members, and implements initiatives aligned with the association’s goals. The ideal candidate will have excellent organizational and communication skills, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: Administrative Support: Manage and oversee daily administrative operations of the association, including scheduling meetings, preparing reports, and maintaining records. Serve as the primary point of contact for members, handling inquiries, registrations, renewals, and other requests in a timely manner. Maintain the association's membership database, ensuring accurate records and preparing membership statistics and reports as needed. Assist in managing the association’s website and social media platforms, keeping content up to date and relevant. Organize and prepare for meetings, conferences, workshops, and events, including taking minutes, managing logistics, and coordinating with vendors and stakeholders. Member Services: Respond to member inquiries and provide exceptional customer service to maintain a positive relationship with all members. Support the development and execution of membership engagement strategies to increase recruitment, retention, and satisfaction. Assist in coordinating membership drives and campaigns to grow the association’s member base. Financial & Operational Management: Assist with budget preparation, financial tracking, and reporting, working closely with the finance team to ensure compliance and financial health of the association. Manage invoicing, payments, and renewals for membership, events, and sponsorships. Oversee procurement of office supplies, event materials, and other resources as needed. Board and Committee Support: Provide administrative support to the Council /
